Home/ Sell/Account

08 · Sell service

One owner. One cadence.

A dedicated operating rhythm across health, catalogue, and ads — so your marketplace stores never drift.

  • Health
  • Ops cadence
  • Reporting
Start account ops Read the brief

Dedicated marketplace ownership — decisions, cadence, and accountability in one place.

Scroll

Benchmarks we hold

Targets we manage to — not vanity metrics.

  • ↑ Healthy
    95 Health score

    Ops cadence held with clear ownership

  • On track
    Weekly Reviews
  • Fast
    48h Response
  • Clean
    0 Missed SLAs

“Without a single owner, every marketplace issue becomes a ticket. With one, it becomes a system.”

Operating principleDaily cadence · Sell practice
01Daily ops

What changes

We assign ownership, run weekly reviews, and keep health, catalogue, and ads aligned to goals.

  • Owner
  • Weekly review
  • Escalations
  • Reporting
02Scoreboard

How we measure

  • Account healthStanding & risk flags
    Primary
  • Cadence adherenceReviews & SLAs met
    Growth
  • Goal progressRevenue & margin targets
    Profit
Unified ops
HealthCatalogueGrowth
Marketplace ops, unified

What's included

Four layers.One operation.

Each layer feeds the next — so the work compounds instead of competing.

01 Own

Single-threaded lead

One accountable owner across marketplaces and workstreams.

  • Owner
  • RACI
  • Escalation

02 Rhythm

Weekly operating review

Health, catalogue, and ads reviewed against the plan.

  • Agenda
  • Actions
  • Owners

03 Protect

Risk & cases

Flags and cases handled before they become downtime.

  • Flags
  • Cases
  • Comms

04 Report

Clear scoreboards

Simple reporting leaders can decide from.

  • KPIs
  • Trends
  • Next steps

Operations theatre

Inside the account.

Hover or tap the three surfaces we run daily.

Clear accountability

One lead, clear RACI, no orphaned tasks.

1 owner

Weekly review

Decisions logged and followed through.

Weekly cadence

Risk contained

Cases and health watched daily.

0 missed SLAs

Outcomes

Stores that cleared the plateau.

Ownership

Ops reset

Multi-vendor chaos replaced with one cadence.

Stable 90 days
Health

Risk cleared

Policy and fulfilment flags closed fast.

Health 95+
Growth

Aligned plan

Ads and catalogue moves tied to one scoreboard.

+21% MoM

How we work

Audit → Operate → Scale.

  1. 01

    Align

    Goals, owners, and SLAs set.

  2. 02

    Operate

    Daily health, weekly review.

  3. 03

    Escalate

    Risks handled with clear comms.

  4. 04

    Improve

    Scoreboard drives next actions.

Next step

Let's put one owner on the account.

Share marketplaces, current pain points, and goals — we'll map the operating cadence.

  • Marketplaces in scope
  • Current pain points
  • Growth goals
hello@takedigitalsolutions.com